Walgreens has received mixed reviews from customers regarding their service. Many customers appreciate the friendly and helpful staff at the pharmacy. One reviewer praised a pharmacy technician named Caprijah for her outstanding customer service, noting how quickly she assisted them. Another customer highlighted a store manager who went above and beyond by quickly preparing their medicine when they were in need, demonstrating a commitment to customer care. However, not all experiences were positive. One customer expressed disappointment in the service when trying to add money to an account, citing a long wait for a manager who was occupied outside. This lack of timely assistance led to the customer leaving to conduct business elsewhere. Despite these mixed experiences, several customers commend Walgreens for their effective communication, such as calling when medications are ready. Overall, while there are areas for improvement, many customers have had positive experiences with the pharmacy staff, particularly with individual employees who have made a significant impact.
The pharmacy technician named Caprijah greeted me with a smile, was very polite, and got me in/out fast. This was actually the fastest and most positive interaction that I’ve had with a pharmacy technician at Walgreens ever. Caprijah’s customer service was outstanding and she was a pleasure to interact with.
February 2025
What kind of pharmacy doesn't have a pharmacist on location? The staff that were there, were complaining about everyone that complained. I had a prescription called in. I called to check on it and they said it would be ready in an hour.
February 2025
Customer service here suck. Please hire ppl that like their job
