Metro by T-Mobile at 7046 Covington Hwy, Suite D offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, especially Patrice, who is described as patient, sweet, and beyond helpful. She assists with choosing phones, transferring contacts and pictures, and solving issues, providing the best service experience. Many customers mention her dedication, and some suggest she deserves a raise. Another employee, Jacob, is also recognized for his hard work, persistence, and cheerful attitude while troubleshooting problems. Overall, visitors appreciate the store's welcoming atmosphere and excellent customer service, making it their preferred place for prepaid plans and new devices.
It was a good experience. The clerk handled everything professionally and good and clean on the inside. This location is on the south end of Covington. This area ain't always nice, so just be on alert and watch yourself.
May 2026
Patrice shared with me this is her last day, she was such a darling. She always went over and beyond for me. Really going to miss her great presence at the store. She was an Amazing Store Manager
May 2026
Jneah, very courteous and helpful new her job and did it well
