NAPA Auto Parts provides a wide selection of car parts and supplies, with many customers finding exactly what they need. The staff is friendly, helpful, and patient, making the shopping experience easier even in stressful situations. Customers appreciate the care shown by employees, such as assisting during bad weather or helping with difficult vehicle repairs. Despite busy locations and some pricing differences between online and in-store, the store offers a large parking lot and in-house items for quick pickup. Employees often go above and beyond, like making makeshift rain protection or working through computer issues without excuses. Many customers highlight the good customer service, mentioning that staff members are top-notch and attentive. The store is seen as a convenient place to buy wiper fluid, coolant, and other essential car supplies. Overall, NAPA Auto Parts is appreciated for its helpful staff, good selection, and its ability to handle customers’ needs efficiently.
NAPA has EXACTLY what I needed. I needed a window regulator for the driver's side of my vehicle. Unfortunately Autozone nor Advance had the actual part I needed. They kept selling me the passenger side. The staff was friendly as well.
June 2024
Kaiori and Ceci have been so helpful and patient and kind. Dealing with truck situations can be stressful but they made the whole process easier.. I can appreciate the care and thoughtfulness. Thank you
November 2023
Very helpful and knowledgeable if possible deal with Lithonia Napa stay away from Memorial Drive
