The Xfinity Store by Comcast Branded Partner in Lithonia, GA, located at 8200 Mall Parkway, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment. Reviews highlight the exceptional customer service provided by the staff, with many praising the friendly and helpful associates. One customer noted how quickly they received a new remote after explaining their issue, showcasing the store’s efficiency. While the in-store experience is often rated highly, some customers express dissatisfaction with Xfinity Mobile services, criticizing the coverage and billing practices. Despite this, the overall atmosphere of the store is described as inviting, with employees going above and beyond to assist. Customers appreciate the patience and dedication of staff members, who provide personalized assistance. Many express their intention to return for future needs and recommend the store for its excellent service. Overall, this location stands out for its customer care, despite mixed feelings about the mobile service itself.
I want to start by saying that the Manager Ravin and Assistant Manager Brian are outstanding leaders!!! I switched over 5 lines from AT&T and they helped me out so much!! Very great interaction and will recommend them to everyone!!!!
October 2025
Needed a new remote for the telly, walked in showed the staff my issue and seconds later had a new remote in hand. Went home, followed the easy instructions and o e minute later, Bob’s your mother’s brother, remote was working.
August 2025
Came in today with a phone emergency. And she saved the day, I appreciate it greatly.Thank you...
