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“Thank you beautiful ladies; today i had the worst experience at another metro, luckily i came down here and these wonderful ladies helped me out and made me feel welcomed and heard!!! truly appreciate yall for helping me . this is my main location ill come to for help!!!”
“With a little bit of work, Jairus got me right with a new iPhone 17 Pro Max upgrade AND saved me money. I got out of there in a decent amount of time and with good service.”
“I just moved to the area and was looking to find furniture to fill my home. The staff here were very helpful and kind in helping me make my selection. Prices are great for the items in store! I highly recommend”
“Aly is one of the best person i have met in a metro store. I live 30 mins always, was just at Walmart and decided to check if i have any deals going on. He cleared all my issues , helped me with the best deal . Always gonna come here now”
“I was in the Glenwood Flea market looking to make some copies (print a page). Leia from this shop offered to do it. I cringed initially at paying $1.50 per color page. I guess we can all just blame the "covid clown show" for all the price increases.
Anyways she did it no problem. Just email docs to her. Glad to support a respectable, black owned business.”
10AM - 8PM
2375 Wesley Chapel Rd #4, Decatur
Electronics
“Monica is absolutely amazing.when I walked in she was displaying the best customer service ever seen in a long long while. You could tell the customer needed extra help, and she was so patient and passionate. And because I was only making a payment she offered to help us (myself and others) at the same time. She needs a raise. I hope you guys at Cricket is treating her good. And let her know that her customers absolutely love her.”
“Sebastian is a great asset to T Mobile. As a retired BellSouth customer service technician with over 40 yrs experience I’m proud to say that I know what I’m talking about. He is knowledgeable and professional. And he doesn’t mind being the most helpful, even when an elderly person doesn’t know how to activate their new cell phone, he did it with pleasure. And I can’t say enough about what a pleasure it is to find a young man who is that caring in this world today. Thanks again!”
“I had an issue with a phone that was outdated. I had a family member to purchase me a new phone from one location of cricket on one side of town. However due to a disability I have with my eyesight I was unable to complete the process of transferring one phone to the next. The fact that I do have this disability I rely on Uber or someone taking me from place to place which is costly. I went into the store on highway 20 and a young lady Brittany was there to assist me she was super sweet very open and honest about what was going on with my phone is super helpful. Due to the new system that is in the cricket system that they were having to use she called for help with her supervisor Miss Jolene unfortunately the only thing negatively that I can say is I pay one fee when the phone was purchased for the setup and then I had to pay that same fee the very next day for them to do it for me. Although it had already been paid to the place where I purchased the phone. It was explained to me that I would need to have gone back to that store in order to not have been charged that other money.I think that is something that should be looked at within the cricket system because if she was able to pull up to see that I have purchased just a previous day, then it should have been honored that setup fee so I ended up having to pay that fee twice in just 2 days”
“The guys at this location are very knowledgeable and professional. They always go above and beyond. The manager is very personable and has an outstanding team. I always feel appreciated when visiting this location. Come by and check them out. You won’t disappointed.”
“Holly was an earth angle. Such a people person and very efficient. She has such a beautiful and caring spirit. I left with my difficult problem resolved and very very happy. Holly is a treasure employee”
10AM - 8PM
2375 Wesley Chapel Rd Ste 15, Decatur
Electronics
“I love this store...I came from across the world just because of the customer service. Ella was amazing and I will be back soon!
You want regret purchasing here.
C.”
10AM - 7PM
2556 Wesley Chapel Rd, Decatur
Electronics
“Polite Incredibly professional. Business done the way he does business w professionalism, integrity & kindness is rare in this world so if you're looking for someone you can trust to do business with in the Atlanta/Stone Mountain/Decatur area you can definitely get that here! We will definitely be back for all our Electronic & Phone servicing needs. Thanks Tevin for your assistance today!”
“Jimmy is amazing! I ordered a radio for my car and the wiring wasn’t compatible. Jimmy managed to figure out a way to make it work, which I’m very thankful for because it’s been difficult trying to find a replacement that actually fits where the previous radio was. I showed up without even calling assuming he would tell me I needed to order something else and to come back another time, but he made it work and had it installed in less than an hour. The price was great and he was super friendly. I would definitely recommend this place and Jimmy!”
“Victoria sets the standard for customer service! She always has a friendly, polite, & helpful attitude! She always knows the promotions! I love it when she's there to help me! She makes the most of my visit!”
“It was impossible to use my phone dying over and over. Having my screen all cracked up but Sam fixed my phone to perfect condition in less than an hour. Definitely will be coming back ,Great service!”
“Came in with a complicated situation and expected it to be stressful, but it wasn’t. Andenet (employee) was calm, patient, and took the time to walk me through all my options step by step. He explained everything clearly and made the whole process smooth. Really appreciated the professionalism and great customer service.”
10AM - 7PM
4885 Memorial Dr, Stone Mountain
Electronics
“I had the best experience at this location. Trent is extremely friendly and knowledgeable. He helped with every detail of switching over to my new phone, which I'm so happy with. The best experience I've ever had at a cricket location. Thank you so much Trent!! :)”
10AM - 8PM
4153 Lavista Rd A, Tucker
Electronics
“Had a great experience at this location! Rina was extremely helpful and patient the entire process. She made everything easy to understand, answered all my questions, and provided great customer service. The store was clean, organized, and the atmosphere was very welcoming!”
Open 24 hours
345 Timberlake Terrace, Covington
Electronics
“The customer service here is elite top tier they helped me with all my questions & needs I rate this location a 10 out of 10 my only concern/ issue is the interest rate is thru the roof but that’s my only issue wonderful place overall outside of that I recommend it to others that are in need…”
“Great service, Great prices. When I dropped Sprint in 2015 and went to Metro PCS, I have never looked back. No constantly calling them due to dropped calls. No rudeness from ignorant customer reps that hate their job and the customers. Sprint was hell. Metro is Heaven!”
“Nikki the manager has been great at helping me more than once. She is a big asset for metro PCs now tmobile. I was fixing to leave metro PCs but changed my mind because of employees like nikki”
“I love shopping at Shark’s Electronics! They have great prices, excellent customer service, and a team that’s always friendly and hilarious. The electronics are high quality, and I’ve always had a great experience shopping here. If you’re looking for quality products and outstanding service, I highly recommend Shark’s Electronics.”
“So I walked in to this specific location with the most exceptional customer service experience from the manager on duty here. Maharone was the best go see her ASAP !! ?↔️”
“Visited the Salem location in Conyers today and Ms. Jasmine’s customer service was top tier. The is the BEST experience I’ve ever had with Metro or any phone company for that matter. Thank you, Ms. Jasmine”
“I was in T- Mobile on Monday to buy my new phone.Tyniah & Eric provided me with great customer service and my phone is working great. I will definitely be recommending my friends and family members to go to T- Mobile and buy there phone from both Tyniah & Eric. Job well done and keep up the good work!!!”
“Mrs.Sue was very sweet !!!! She helped me get my father in law a new phone . I appreciate her assistance. I will most certainly recommend this location . She also gave us a free gift ?”
“Tee & Karyss gave me the best assistance, and I would also like to show my immense appreciation for Fatima and Tony. These are the greatest T-Mobile employees I’ve ever met. Their energy is genuine and nothing short of amazing!!! Koodos to all of you. God Bless you all❤️❤️❤️”
10AM - 7PM
5986 Memorial Dr, Stone Mountain
Electronics
“The manager Katrina and Brittany they are the best at this store! They were very helpful in my process in coming over and made sure I left out with the best deals! If you need the best service go down to this store they will get you right every time! Thank you girls”
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“I recently visited the store to start new service, and I couldn’t be more satisfied with the experience. From the moment I walked in, I felt heard, understood, and genuinely cared for.Anena took the time to listen to my needs, empathize with my concerns, and reassure me every step of the way that she would find the best solution for me—and she absolutely did.
She helped me choose the perfect phone at a great price, explaining everything clearly and making sure I was comfortable and confident with my decision. The phone I received offers excellent quality for the cost, and I never felt rushed or pressured—only supported.
What truly stood out was her professionalism and ability to multitask. Even while assisting multiple customers at once, she remained calm, focused, and attentive. It was clear she has strong management and leadership skills and could easily run a store. She works extremely well under pressure, stays organized, and provides top-tier customer service without missing a beat.
This was one of the best retail experiences I’ve had. She is knowledgeable, patient, trustworthy, and an absolute asset to the store. I would highly recommend anyone to come here and work with her.”