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“I've been a life long buyer from Lowe's up until a couple of years ago. All major appliances were ordered from Lowe's and the bulk of them seemed to show up damaged. My wife and I are not difficult people and only returned things with major issues. Kept and $2,400 refrigerator with a ding in the freezer drawer for example. Lowe's always made the return process miserable. Last week we bought a pre-assembled grill from Home Depot. The first time we tried to use it, it caught on fire down by the propane tank where the hose meets the grill... about 5 minutes after we lit it. Home Depot said bring it back and we'll exchange or give a full refund. We didn't think it would be that easy when we got there, but it was. And they were actually apologetic! So kudos to Home Depot and the young lady working the customer service counter today!”
“My favorite place for home improvements shopping. I prefer here vs Home Depot because of their return policy.
Other than that the rest is virtually the same.”
Hardware Stores
Hardware Stores
Hardware Stores
“I loved the costumer service it was great this nice and educated young lady helped me find what I needed for my garden since I don’t know a lot about gardening everything was very organized and clean will definitely come back.”