Synovus Bank

Banks
Hours: Synovus Bank provides commercial and retail banking, investment, and mortgage services. The Loganville branch is noted for having excellent, smart, honest, and efficient staff who treat customers like family and provide great personal assistance without long waits. Specific features like an ATM that dispenses customized bills are appreciated. The online banking site is also described as excellent. However, significant criticisms include a phone system that makes reaching a real person difficult, the lack of a direct local branch number, and persistent failures in accessing accounts online. Additionally, some customers find the time for deposits to clear to be excessive. Overall, experiences with the people are highly positive, while the automated systems receive strong negative feedback.

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1. Loganville, Georgia