PNC Bank is a financial institution that has received mixed reviews from its customers. Based on the provided feedback, the bank's employees are generally described as friendly and helpful, providing exceptional customer service in most cases. Customers have praised specific staff members, such as Joe and Heather, for their knowledge and assistance with various banking needs. However, one customer encountered an issue at a specific branch, where a teller refused to provide a fax service that the customer needed for security purposes. This incident was seen as an exception, as the customer was able to get the required service at a different PNC branch. Overall, the reviews suggest that PNC Bank is a reliable banking option, with a staff that is generally attentive and willing to accommodate customer requests. While there may be occasional instances of unsatisfactory service, the majority of customers appear to be satisfied with their experiences at PNC Bank.
Great crew friendly and helpful. Been going there for years.
November 2023
The ATM rarely works (is out of service) and the bank tellers are very somewhat slow with poor communication.
June 2023
Go see Joe! He knows his stuff! The staff is exceptional; they are extremely friendly. If I am sitting waiting to be seen each and every staff member has asked me if I have been helped.
