Publix Pharmacy at Providence Pavilion is appreciated for its caring and helpful staff, who go out of their way to assist customers, even during busy times or close to closing. Customers have noted that the pharmacy staff is friendly and efficient, ensuring that prescriptions are ready and providing good service despite being understaffed at times. The store itself is clean, well-stocked, and offers a pleasant shopping environment, with high-quality deli items and a wide selection of products. However, some concerns have been raised about the partnership with Instacart, citing high delivery charges and feeling that the service may not be trustworthy. Overall, Publix at Providence Pavilion is recognized for its good customer service, clean store, and quality products, making it a convenient and reliable place for shopping and pharmacy needs.
If you want a great sandwich go see Aly in the deli! Her customer service is above standard!
November 2022
The worse pharmacy ever!! Prescription is never ready, even if your doctor sent your prescription HOURSSSS ago!! They will also lie and act like your doctor never sent anything over. I’m done using them!!!
August 2022
HEIN / HIEN at the pharmacy provided the worst customer service I've ever experienced from Publix. I will be moving my prescriptions to CVS and shopping at better stores after this.Not sure how she still has a job.