Publix Pharmacy at Providence Pavilion is appreciated for its caring and helpful staff, who go out of their way to assist customers, even during busy times or close to closing. Customers have noted that the pharmacy staff is friendly and efficient, ensuring that prescriptions are ready and providing good service despite being understaffed at times. The store itself is clean, well-stocked, and offers a pleasant shopping environment, with high-quality deli items and a wide selection of products. However, some concerns have been raised about the partnership with Instacart, citing high delivery charges and feeling that the service may not be trustworthy. Overall, Publix at Providence Pavilion is recognized for its good customer service, clean store, and quality products, making it a convenient and reliable place for shopping and pharmacy needs.
The pharmacist consistently provides excellent customer service
February 2025
If you want a great sandwich go see Aly in the deli! Her customer service is above standard!
July 2022
Never has any issue with them but I always use the automated system to make sure my prescription is ready before I head over. I do agree the techs could definitely up their customer service but at the same time you can tell they are understaffed which I’m sure does not help in an already high stress job.
