Advance Auto Parts is known for its helpful staff and good customer service. Many customers have had positive experiences, highlighting how employees go out of their way to assist, whether by helping find specific parts or resolving issues with returns. One customer shared a story about receiving a full refund thanks to a staff member who understood their situation, leading to a commitment to return to the store. While some customers noted that certain locations are not their favorite, they still appreciated the overall service and convenience. The store is praised for its reasonable prices, and staff even help with tasks like putting oil in customers' cars, showcasing their dedication to customer satisfaction.
