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December 2023 by Kickin it Wit blow
I know someone who applied for an apartment and the so called leasing lady keeps changing her move in date and now completely ignoring her calls. I feel like if someone isn’t approved for the apartment then why not inform them that instead of not saying anything at all
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December 2023 by Jo French
I’ve been a resident of Shadowood West for quite some time and it has and continues to be a pleasant to live here.
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November 2023 by Shawndra Banks
I have been staying in these apartments 2 years. I did not have problems until this other company took over. I have no heat I told them last week. I put in a maintenance order. He came out said that I need a part he would be back. I call them back to see when it would be fix never heard back. The weekend came no heat it's Monday no one in office. Call maintenance and left message for office nobody returned my call yet. No one call to say anything I will bring heater are something. Maintenance it took 2 months to fix dishwasher. The company only have one maintenance person for here and another apartment building. My rent ledger is always messed up it's never correct. The community manager and people here can only do so much. The community manager is nice but she can't fix the ledger she has to email them. They call themselves fixing it still wrong. I have not have to deal with this before but I need some heat.
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August 2023 by Quad Ballard
I have been a tenant for about six months and from the very beginning there has been issues. Management is HORRIBLE, maintenance is AWFUL, and you can’t get in contact with anyone. My rent started out at $850 and each month since move in, extra fees have been added! You pay extra fees for the pool and for trash, and pest control. HOWEVER I have had to seek my own pest control because there were hundreds of bugs upon move in. The pool has not been open for years. This past month almost $300 more in additional fees! The apartments are spacious however the upkeep is deplorable. I would not recommend this complex to a stray dog.
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August 2023 by Star Crayton
I have been a tenant for about six months and from the very beginning there has been issues. Management is HORRIBLE, maintenance is AWFUL, and you can’t get in contact with anyone. My rent started out at $850 and each month since move in, extra fees have been added! You pay extra fees for the pool and for trash, and pest control. HOWEVER I have had to seek my own pest control because there were hundreds of bugs upon move in. The pool has not been open for years. This past month almost $300 more in additional fees! The apartments are spacious however the upkeep is deplorable. I would not recommend this complex to a stray dog.
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July 2023 by Sterling Davis
This place has terrible upper management/ ownership (Erica Stephens and Andy McMichael) !! I called and emailed them constantly trying to speak to with one of them about problems with my unit and they have never returned any of my calls or emails. The last email I sent to the two was returned by the campus manager despite not even sending her a email in the first place. Despite all my attempts to reach out neither attempted to reach out or contact me. If you value transparency and a clean environment then stay away from here not to mention your apartment won't be up to standard and they will only care about the rent getting paid not you living under good conditions. They only care about money will come and ask about rent without even coming by your unit to view major repairs. Sidenote The campus manager is a very nice and understanding lady, great servic from her always.(Issues in pictures) A/C broken been that way 6/15 months of my time here. Oven thermostat is out only has max temperature. Dish washer broken water and suds ooze from below. Garbage disposal installed wrong and leaks under sink. Mice running and chewing through walls. The outside pictures are from a 2 month old eviction of a unit below me, trash still outside and on back porch. Upper management/ ownership is so out of touch with reality, it's sad. Stay away.
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July 2023 by Zorana Jackson
This place needs to be torned down and gutted. Do not i repeat DO NOT MOVE HERE. NO MAINTENANCE is NEVER DONE. Cabinets falling apart, carpet needs to be changed, leaking faucets, mold in my apartment and I have called and sent severalemails but no reply. But they expwct their rent money when its due. Next im reaching out to the news station and calling the health board. Countertop are coming apart. If i could give negative 10 stars
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June 2023 by Lewis Farrar
Grandson live there , the front door needed replacing, bathroom door won't lock , carpet needed cleaning or replacing
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June 2023 by Jamhia Washington
This is the worst apartments! I signed a lease for 850 and haven’t paid that since I moved in. The rent been different prices since I moved in. They don’t come and fix anything you put in for a work order. They charge me for pest control, haven’t had nobody come spray my apartment and been asking since I’ve moved in. Which was February
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April 2023 by La'Keita Davis
Maintenance is terrible!!! A/C hasn’t worked since I moved in, maintenance lies about fixing problems when they really haven’t, and no one is ever in the office. Little to no communication from property managers honestly may bite the bullet and just break my lease im so over it!
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March 2023 by Alonzo Ortega
The only thing that bothers me is the maintenance people. Trying to force their way into my house, without permission. They lied to my late mother three times saying they fix an issue, when they didn't. Over all good place, but they need better maintenance.
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February 2023 by phillip neal
I had mold in my apartment for a year ever since my AC unit went out and had to be replaced in May of 2022. also, the unit above me had a water leak in the refrigerator in the unit above me back in February 2022. The Maintenance man Earl came to the call both times and drilled holes in the ceiling, and never returned to fix the mold. I placed multiple maintenance orders since then, and he only return Friday, January 6th, 2023. to fix my patio lock, I had a maintenance order for that since august 2023, but he never came to the call until I started going up to the renter's office every day for an entire week. after earl, the maintenance manager sprays some blech on my apt on Friday, January 6th, he left my unit in this state.
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January 2023 by Livin Legend
If you get offered apartment 12, don’t move in there I repeat DO NOT MOVE IN THERE. Check under the dishwasher and you’ll see a bunch of Jerry’s from Tom and jerry… they never called pest control or nothing I literally caught and trapped 7 of the kids in all..the mama is still in the apartment and she’s very smart..she sacrificing her kids to them traps…I knew the guy that lived in the apartment and he asked me to catch and trap them for him cause he don’t do rodents
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December 2022 by Raynebow 528
I hear nothing but gunshots all times of the day. It happens when I’m sleeping, eating breakfast, working from home. I once got a random airdrop of some guy posting photos of himself holding a gun while standing outside of the apartments, then heard gunshots afterwards. I can’t wait for my lease to end if I don’t break it first. I don’t feel safe here.
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October 2022 by Melvin Boone
It was good
