Butler Auto Group aims to provide exceptional customer service throughout the entire process of buying and maintaining a vehicle. Customers often feel welcomed and valued, with many noting the friendly atmosphere and helpful staff. Sales associates, like Curtis McNeal, are highlighted for their excellent service, making the car purchasing experience smooth and enjoyable. However, some reviews mention concerns about honesty in sales, with one customer reporting issues with a vehicle they purchased, emphasizing the importance of thorough checks before selling. On the service side, the maintenance team is praised for professionalism and dedication, with specific mentions of staff going above and beyond to ensure satisfaction. Overall, Butler Auto Group is recognized for its commitment to treating customers like family while delivering quality service.
Brooke Sanders is Amazing! Outstanding high standards, flawless customer service, & Performance. You did it Again!! Having my New car delivered was over the top satisfaction!
March 2023
Better than expected, which was a relief. Sometimes it is like a box of chocolates... you never Know what you are going to get.My uncle recommended and did not stear me wrong. Will visit again.
March 2023
Went in with low expectaions that were quickly turned around. Found happy smiling people willing to help.
