Dillard's Inc., one of the nation's largest fashion retailers, focuses on delivering style, service, and value to its shoppers. The Dillard's store location at The Shoppes at River Crossing in Macon, Georgia offers a broad selection of merchandise, including clothing, dresses, shoes, handbags, accessories, cosmetics, lingerie, and home products from national and exclusive brand sources. Customers praise the welcoming and professional staff, such as Liz in the Suits section, who provided exceptional service and helped a customer's brother find the perfect suit. The return process was also described as virtually effortless. Employees like Amaya Soto at the makeup counter and Debra from Women's Shoes were particularly helpful, courteous, and customer-driven. Overall, Dillard's is known for its wide range of products, personalized service, and commitment to making customers feel welcome and well-cared for.
Tanisha was AMAZING !! She helped us front the time we walked in until the time we walked out. Her service left me and my boyfriend overly satisfied she is the best literally. THANK YOU TANISHAAA !!!
August 2026
Kayla in the junior department is an awesome employee. My daughters needed dresses for a wedding. The store didn’t have the correct sizes, and she was able to find them online and placed the order for us. She was so positive, professional and had the best attitude. We look forward to seeing her the next time we are... read full comment
July 2026
Helpful, kind, and welcoming employees! Feels empty because of the typical Dillard’s layout, but there was someone ready to help around the corner if/when we needed it.
