Family Supermarket is known as the meat store for its large section of meat and reasonable prices. Customers report the meat is very cheap, with great selections and fabulous deals, encouraging them to stock their freezers. However, other food and miscellaneous items are described as very expensive, leading some to shop at two stores. The location is on Houston Ave. There have been significant changes with new owners. Previously, the place was described as very nasty with a bad smell, dirty floors, and blood water. People hung around outside, and the old staff had a nasty attitude. Now, it smells better, the floors are much cleaner, and there is more room. The staff is much better, helpful, and nice, with no hangouts outside. Still, some note a persistent bad smell inside and that the building needs work. Customer service can be unprofessional, with reports of cashiers cursing. Some shoppers feel they only go there if they have no choice, primarily for the meat.