O'Reilly Auto Parts in Macon, Georgia is a reliable and customer-oriented auto parts store that offers a wide range of products and services. Located at 5570 Thomaston Road, the store #5156 is known for its knowledgeable and friendly staff, who go above and beyond to assist customers. The store carries a variety of parts, tools, and accessories, and also offers valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers can also take advantage of the free Loaner Tool program for one-time projects. Reviewers have praised the store's exceptional customer service, with one customer describing the staff as a "great bunch" and another highlighting the store manager's efforts in maintaining a helpful and welcoming environment. The store is particularly praised for its ability to consistently provide the right parts, even for more challenging vehicle models. One customer shared a positive experience where an off-duty manager, Daniel, went the extra mile to diagnose and resolve an issue with the customer's AC, spending over 40 minutes to ensure the problem was addressed. Customers have also noted the store's efficient checkout process and precise parts selection. With over 6,000 O'Reilly Auto Parts stores across the US, this location in Macon, Georgia is a reliable and customer-focused destination for all automotive needs.
Jarrell's customer service is top notch. He performed a system test after I explained the issue I was having. I needed a battery and he explained the differences between my options. Got it installed quick and with no problems. Thanks again Jarrell!
May 2026
Jarrell gave me great customer service after purchasing my oil. He offered to check my level and put the oil in my car for me.Since I had just left an event, I was very appreciative of his service
May 2026
Ms.latarsia was very nice,upon seeking to locate a piece of product ,she was on point and very precise and professional. Need more like here every where.
