Chase Bank offers services like checking, savings, and mobile banking to meet customer needs. Reviews highlight helpful staff members, particularly Mr. Lebron Morgan, who provided valuable advice during account closures. Customers appreciated the attentiveness and courtesy of branch manager Ken. However, one reviewer had a negative experience with an unprofessional employee named Phillipe, who did not assist despite having the necessary documentation. Overall, the bank has received mixed feedback, with some positive experiences overshadowed by a few negative interactions.
Bad experience with this branch, bad customer service. They need to hire professional staff and all good people have left. Clearly there is an issue with management team. They need to hire qualified professional branch manager.
January 2026
This is a fake financial institution and website to try to get your social security number. I contacted chase personally and they said there is no such office an east cobb, georgia
January 2024
Man this was the worst banking experience I have ever had just save yourself the headache of “human error” and go somewhere else if you don’t want the inconvenience that comes with that.smh
