Extra Space Storage on Austell Rd SW in Marietta offers a large selection of storage units with features including drive up access, all-hours access, climate controlled and non climate controlled units, electronic gate access, and a manager living on site. The facility provides exceptional security, wide drive aisles, RV parking, and accepts deliveries. The grounds are well maintained and monitored. The staff is consistently described as helpful, understanding, caring, and professional. Reviews highlight fantastic service where employees ensure customers are well taken care of. Staff members are recognized for being very nice, making the reservation process quick and easy, and working diligently to resolve issues and find the correct unit options. The overall experience is marked by a commitment to exceptional customer service, professionalism, and cleanliness.
Nikita is simply the best! Impressive customer service. She is an asset to your company, please treat her as such. Remarkable!
September 2026
Nikisha provides excellent customer service! She is always professional, consistently friendly, and genuinely engaging. Her positive attitude and welcoming personality make every interaction a great experience. I truly appreciate her attentiveness and the exceptional service she provides. Highly recommend!
August 2026
Nikisha was simply amazing!! Super helpful on the phone and I showed up and she assisted me further with my rental reservation. Definitely an asset to Extra Space Storage. Thanks so much, Nikisha!! 😊
