LOFT provides excellent and impeccable customer service, with friendly, helpful, sweet, cheerful, and phenomenal staff that make the experience wonderful and amazing. The store offers good pricing and great sales on super cute clothes, including casual pants and cute options for an outdoor business outing, though the selection of business attire can be limited. The process for returns and refunds is very efficient. The overall service and value make it well worth visiting.
Oh my gosh this is the best Loft location I have been to. The customer service is impeccable. Rachel was so helpful and sweet and cheerful. The team absolutely made my day. I usually do not leave reviews, but having that great of an experience and wonderful customer service deserves any recognition I can give!
September 2023
Excellent customer service. I had an online mail order, that I needed to return and get a refund. The moment I walked into the Loft. I was greeted by an associate. And I explained why I was there and this associate informed me that it'll be okay and within 5 minutes I was out of the store along with my refund receipt.
June 2023
Friendly service, good pricing! Not the selection of business attire I was hoping for. Very cute options for an outdoor business outing.
