Lovesac offers high-quality furniture that customers find impressive and enjoyable. Many reviewers highlight the knowledgeable and friendly staff, especially noting the thorough demonstration and guidance received during the shopping experience. One customer praised a staff member for providing a detailed and helpful demonstration that conveyed the quality of the furniture and the company's values, making them confident in their purchase. Another reviewer shared their positive experience customizing, ordering, and assembling a Lovesac sectional at the small Marietta showroom. They appreciated visualizing their desired setup and receiving confirmation from an associate, though they suggested that a printed diagram could improve the assembly process. The product itself receives high praise, with customers expressing love for their sectionals, often after experiencing them at a family member's home. When replacing their sofas, they chose Lovesac, citing confidence in the quality and comfort of the sectional. The East Cobb location was especially appreciated for its convenient location and well-stocked showroom, featuring actual couches and a variety of fabric options. Customers value the knowledgeable salespeople who help them select the right fill types and configurations, making the shopping process smooth and enjoyable. Overall, Lovesac is seen as a reliable and appealing place to find comfortable, customizable furniture backed by attentive service and quality products.
Grayson gave me one of the most thorough and helpful demonstrations I've ever received in any retail store. She did a great job of conveying the quality of the furniture, and the company's values. I'll definitely be coming back for all of my furniture needs!
May 2024
Thought this was an adult novelty store based on the name. On a related note, I call something else my lovesac
September 2023
Diamond was extremely helpful! She helped us to figure out what we needed in the space we were looking to fill.
