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“Philip and Ali they an awesome ?. They went off their pocket to assist me with my phone and I pray God continue blessing them and their cup overflow blessed them”
“Tony is very patient and exceptional ..I have been coming for help to understand on receiving emails and setting up my phone which was messed up by someone...she is kind and knowledgeable...she is the one I trust with any technical support..definitely recommend her..”
“The guys here were very friendly and helpful! I needed a Christmas present repaired before Christmas and they had it done sooner than expected. Thank you so much!!!”
“Ashley was amazing with us and her multitasking abilities were outstanding. If you have questions or need help in any way. Find Ashley at the Verizon store. Thank you for all your help and knowledge!”
“I have a lot of experience with this company and I have used them several times with several different iPhone's I have had they are HANDS DOWN THE BEST, FAIR PRICED, AND KNOWLEDEABLE!!! THEY WILL NEVER SCREW YOU OVER AND IF YOU VALUE A REPUTABLE COMPANY THIS IS THE ONE TO CHOOSE!!
So sometimes we don't always find ourselves right near Bells ferry road or wanting to drive to Barrett (this is where the Kennesaw location is at) So we may find ourselves at Walmart and see the Celeries or some other place in a random shopping center or something then swing in to have them fix a screen or something small however I speak from experience when i caution you DO NOT DO THIS!!! It has bitten me in the ass!! So I had an iPhone 13pro the back glass broke on it and the battery started getting very hot. My boyfriend switched back to Samsung so I decided to switch the sim cards and use his old phone for awhile I got an SE then the front lass broke from having my 7 year old using it and carrying it around from room to room. (We have hardwood floors throughout our house) when it came to a point and time where if I used my phone I was getting glass in my finger I decided it was time to repair my phone so I called Owl repair I remembered using them before and thought Id try them again the guy Scott picked up the phone quoted me the price to repair it and I was completely shocked it was the best price I had found ever! I immediately brought him my phone and he fixed it that same day he said it would take around 30 minutes that was also a shocker to me because they usually take around 1 day or so.
I called to say I was on the way Scott picked up and told me the phone was not workings well with aftermarket products he would put authentic apple parts once he picks then up from his distributer at no extra charge, I told him about my iPhone 13 pro I had been hanging onto for some time and told him what happened to it with the back glass and the battery he said he could fix it diagnosis it and have it back to me the next day.
I was was elated!! I had the iPhone SE back and it was working just fine for about 24 hours I was walking my dog and my daughter came running outside to walk with me when she did she knocked my phone out of my hand it hit the concrete so hard it instantly shattered and that was when I went back to Owl repair and told him what happened and that again I would need the iPhone Se screen repaired. He did not hesitate same price and he repaired it. At this time I picked up the 13pro and it was back to it's original state! I was so happy for another 24 hours I picked it up on a Friday we had a birthday party for the little girl across the street and I was chasing my daughters my phone fell out of my pocket screen went black and Owl repair is not open on Sundays. For some reason I was at Walmart we were getting some things for the girls for Christmas and I passed the Cellario's there I remembered that my screen was black and knew it had to be something simple so I went inside not thinking about how I vowed to never let someone other than Scott touch my phone and the guy walks away with my phone, he hands it back about 10 minutes later and says "it is fucked you need to take it back to the person who fixed it they did a terrible job" Now I know Scott did not do a terrible job because it was working perfectly just a few hours before. The very next day I bring it to Scott at owl repair and he is furious He says Jessica only somebody with very specific and special tools and knowledge could have gone in your phone. They have taken out the new battery I just installed and glued in here, they took out the camera sensor, they totally ripped your ribbon on the screen you had on here so you not only need all the things you needed the first time but you also need a new battery they took that out too and then you have to have a new camera sensor because yours has been ripped out. He was so passionate and upset i have never seen him this way before it was the most aut”
“I bought my phone at a different location, but the clerk there was not helpful at all. So I had to bring my new phone here where Liz helped me. I am so grateful. Thanks Mike”
“Excellent customer service! Antonio is a life saver, my phone wasn't working , I explained what the issue was ( no calls, no service), and he got it to work, needed a sim replacement . Nice selection of accessories.”
“Von has been immensely helpful whenever we've been in the store. He's attentive to everyone even when there are a lot of customers. He worked with us to get us the best deal he could without pushing anything we didn't want, and I watched him with other customers leaving no stone unturned to make sure they were getting whatever they needed so they left happy.
Update 2025-07-02: we did some additional business today with Ve today who was great as well. Thanks!”
“Go to phone hub if you need your phone fixed I give them a five star. They are great. I didn't know my password. She changed it for me. Thank you Lord. She is so good at all of this. Have a great day. Phone hub”
“This is the best cricket i went to may 1 6pm-7pm 2 young lady were working. They were so helpful and understanding they were really friendly also. I would 100 percent recommend going here amazing customer service and super friendly people. I will be telling my peers about this place, every other cricket that i have been to were NOT as good as this i will be coming their more often.”
“....SUPERSTARRRRR!!!!!
Finished transferring all of my android items unto my 1st iphone with precision and EXPERTISE!!!
HALLELUJAH!! All while I had to run back home and the store was closing in about 25 minutes!!!!
Tyyyy again!!!!!
Glory A Dios!!!”
“Mr. Ignacio did an amazing job repairing the backlights (it had sound, but no picture) on my TV, and his pricing for the fix was very reasonable! He even tested the TV in front of me to ensure it worked before I took it home. It looked even better than the last time it worked! Mr. Ignacio is very polite and knowledgeable. The only knock on my experience is that he can be slow to give callbacks/update, although it seems to be unintentional.”
“Jada greeted me warmly, took great care of me in record time and also cleaned my phone screen and added my new screen protector perfectly. I will definitely drive to this location the next time I need any help with my AT&T device or account.”
“Good location, Anthony was super helpful and patient assisting me with a phone issue and getting me a good deal on a new one when the previous finally gave up the ghost, thanks again Anthony!”
“I shall return if I nd anything. I mean it. I went 2 another cricket place. Not nice. Not nice. These people here r well mannered a&and patient. I shall return.”
“Got there for an Amazon pickup as we were staying here from out of town. No one was there but I called the business and it redirected to someone’s phone number who didn’t answer but shot me a prompt text setting up a new time to pickup my items. Very friendly interaction and when I did pick up he was engaged with a customer but addressed me quickly and got me on my way. Seems like a well run place.”
“Esperanza was amazing. I had my 2 youngest with me ( 1 yr and 9 yr with autism) and she stayed professional and helped me stay on track with my purchase and understanding of what I was getting. All I had to do was tell her what I was looking for and she had us in and out. She also DIDN'T try to swindle me or take advantage. She's amazing and I would refer her 1000 times over. Thanks Esperanza.”
“BEST AT&T store service I have ever had!!! JD was sooo nice and super quick and very pleasant! Meet me at the door to assist!!!!! I was thinking about leaving AT&T but he just locked me back in ???????? 10s all across the board!”
“I was having issues with my AT&T phone and account. I came to this location where I met a representative by the name of Brandy. She was a very helpful. She resolved all my issues. She’s friendly and has great customer service highly recommended.”
“I went to the AT&T store in East Cobb on Saturday morning, February 14th (Valentine’s Day), and had the absolute best experience thanks to Kymlei.
She was the most professional person I have ever interacted with in a phone store. She was incredibly patient and kind with my elderly father, taking her time to explain everything and never once making us feel rushed.
Our visit turned into a bit of a mess when my dad couldn’t remember his passwords and we had to call T-Mobile. I made the call myself, and she patiently waited with us for over 45 minutes while we were on the phone. She stayed calm, supportive, and attentive the entire time.
What really stood out was how she greeted every single person who walked through the door, even while actively helping us. She kept an eye on the line and made sure everyone felt acknowledged. Unfortunately, her coworkers didn’t do the same — but she maintained such a high level of professionalism throughout.
Kymlei truly went above and beyond. She made what could have been a stressful situation feel manageable and positive. If you visit this location, I highly recommend asking for her.”
“Super fast, and super friendly experience with Nafis. 100% would recommend working with him if you can. He made my time at the store extremely pleasant and he did an excellent job”
“Went in and needed new phone and many other things. Taylor helped me and was very professional and got me a great deal. He was very professional and walked me through many steps to upgrade and was very patient with me. Thank you Taylor!”
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“The two guys were very friendly and showed excellent customer service. I will definently be returning and sending people their way. My phone looks like brand new. Im amazed!”