Public Storage in Marietta offers convenient storage options with a focus on customer service. Customers can easily find storage near them and reserve a space for free without any commitment. The facility provides an online eRental option, allowing renters to skip the counter and access their unit directly when moving in. The staff, especially Mitch, is praised for being helpful, personable, and making the moving process less stressful. The manager is attentive and reaches out to welcome new tenants. However, some customers have experienced issues with price increases shortly after renting, which has led to frustration. Despite this, the overall experience is positive, with many appreciating the friendly staff and the ease of use. The location is recommended for its helpful service, particularly for those needing storage for cars or during long absences. Customers value the personal attention and the ability to get clear answers about their storage needs.
I Called this location this morning and spoke was a person name summer she was very helpful and informative about my new move and storage. She made me feel like my belongings will be safe and I just want to say thanks summer for having great customer service and being here for me when needed. Keep up the good work!!
August 2025
This is the BEST Public Storage in Marietta! Mitch was so helpful and personable. He really made my moving experience a lot less stressful. The manager gave me a call welcoming me into my unit. I’m really appreciative.
July 2025
Great service! And great customer service ask for Mitch!