Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody testing by appointment, with strict face covering requirements and restrictions for patients with recent COVID-19 symptoms. The center provides routine lab tests, drug screens (both DOT and non-DOT urine tests), and TSPOT testing. Located across from Wellstar Kennestone Hospital and near Rite Aid, the facility advises calling ahead during severe weather to confirm hours and encourages visiting their website for tips and appointment scheduling. Patients generally report positive experiences, praising the staff for being professional, friendly, and skilled. Many highlight how easy and quick the process is, with minimal waiting times. Some staff members are especially appreciated for their kindness and expertise, making even those who are anxious about blood draws feel comfortable. One staff member received high praise for being very thorough, sweet, and gentle during blood collection, with patients expressing a strong preference to request her in future visits. However, a few reviews mention concerns about cleanliness and hygiene, describing the office as dirty and unsanitary, which raises safety questions. There are also reports of unprofessional staff and dismissive attitudes at some locations. Overall, Quest Diagnostics is viewed as a generally reliable and efficient place for lab testing, but cleanliness and staff professionalism can vary between locations.
Yolanda, the lady that did the draw, was great! I waited no more than 2 minutes before she called me back to her area. I had a very pleasant, short chat with her. Pretty painless experience, literally and physically.
August 2026
Line moves fast. Very professional staff. No one has ever missed a vein on me when taking my blood.
August 2026
First visit fantastic. Second visit not so much. In the first visit I was rapidly seen arriving a little early to my appointment it econd time arriving early had a fairly long wait. Phlebotomist was excellent both visits.
