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October 2023 by watsmc 227
Janae was amazing! Super pleasant and Professional. I am usually a hard draw but she was able to do it with ease! Only one stick! Thanks Janae! I am very pleased with Quest.
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October 2023 by Britney Edge
Terrible lab techs ! Talk to you in a very condescending way while playing R.Kelly music . Lol Bad energy , clearly don’t care about humans fr .
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September 2023 by Cool Arlanta
Confusing results. We recently gave blood and Urine for test, few days later we got results which are very confusing. It’s hard to findout the reason and value.For example the value should be between 0-5, these guys gave result of 45. Not sure what it is.Wasted my money for this simple and confusing results.Now I have to go to another place to test again.
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August 2023 by H H
Absolutely horrible lab techs. The girl doing my screening kept cutting me off when I tried to talk or explain my orders. She then fussed at me when I asked about getting the second set of lab orders done that I had tried to show her earlier and she kept cutting me off. She told me I should have shown her those first, which I clearly attempted to when she kept interrupting , and secondly as a patient how am I suppose to know which order she needs to complete the lab work? She ignored me when I asked questions and then turned her back to me and said “you can leave” when she was finished. I could not believe how disrespectful she was of a patient.
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August 2023 by Simone Van Pletzen
I went here as a last ditch effort to get my blood drawn on Friday and was pleasantly surprised! They took me in even though I checked in 15 minutes before closing and they were super friendly! My phlebotomist was very skilled and only needed to poke me once even though I have deep veins. She was also easy to talk to and explained everything very well. I highly recommend this location!
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July 2023 by Jared K.
Have been here twice recently and it is uncrowded, quick and efficient, and the employees are very kind. If you have ever been to the other place upstairs you would understand how great this lab is. Very glad our insurance changed and we can now go to Quest.
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May 2023 by Laketa Chestnut
This was my first time here and the reviews made me feel like I was going to be there all day so I brought my laptop so I could work while I wait. These ladies are on point! As soon as I checked in I was called to the back blood taken and out within 10-15 minutes. Didn’t even get to open my computer. I give them 10 star!
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November 2022 by Elizabeth B.
We got here for an appointment that was supposed to be at 1:15 and they were closing up and told us to leave. True, we were 15 minutes late, but this office should have been open until 2. So now we have to make another appointment and come back because they didn't want to stay at work for the amount of time they should have been there, even though they were being paid to be open until 2. Complaining to their corporate office about this--absolutely not professional. Never returning to this location.
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November 2022 by Meredith R.
When it's a choice between schlepping to my doctor's office in Atlanta or driving fifteen minutes to Quest's Marietta location, I go with Quest. I suppose one can show up without an appointment, but I reserve a slot on line. The first time there a receptionist checked me in. (Very pleasant, but she wasn't wearing a mask during the pandemic, which I found disconcerting.) Second time, it was self check-in. Easy and efficient. The phlebotomists I've dealt with are friendly and good at what they do. Results were quickly passed on to my physician and posted on my patient portal. Note that there's free parking in the attached garage.
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November 2022 by Shayra Villegas
Horrible service the front fest lady was very rude she said the doctor was not in the system yet she never checked once. She just stood there and just looked at us when she said I came in wit all my kids she asked are they all with you and then gave me a dirty face when I said yes. Do yourself a favor and don’t go.
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August 2022 by Richard Forbes
HORRIBLE EXPERIENCE!!! The staff at this location are all incompetent. Do yourself a great big favor and go to a different location. Was there 3 hours and walked out after they couldn't find me in their system. Went to Chamblee location and was in and out in 10 minutes using the same confirmation number.
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June 2022 by Violetta Shatalova
I ordered tests online and chose that location as the most convenient to me. I am highly dissatisfied with the quality of phlebotomy service I received. Here are the reasons:1. I didn’t have a mask with me and they sent me to a pharmacy (!) to get one. A medical facility that doesn’t have masks available for their patients? Granted, the pharmacy is located in the same building but it is still very inconvenient and frustrating.2. I have very thick veins and a good phlebotomist doesn’t have any issues with drawing my blood. A lady there stuck a needle in my arm, missed the vein and started to move the needle around in a very chaotic manner causing pain in attempt to find my vein. Finally, she did it and was able to draw 2-3 tubes of blood. After that she again lost my vein and started to move the needle around causing a terrible pain and hematoma under the skin. That was very hard to tolerate and eventually she offered to stick me once again. I didn’t let her stick the same arm and ask her to try another one. She got a butterfly needle and again (!) she missed my very thick vein and began to move the needle back and forth in attempt to find it. Eventually she did it and drew the rest of the tubes. It has been 3 h since the procedure and my arm still hurts.Highly unprofessional. I do NOT recommend that location!
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June 2022 by Lisa Bartenfield
If I could have gave a negative 10 I would have!Waited an hour and a half, receptionist back where she couldn’t be seen for the last 30 minutes, laughing and not responding when other disgruntled patients tried to get her attention to see what the hold up was.Then she came out and asked for all those there for drug screen ( some who had just arrived ) to show their license and then come on back.I then left. I will NEVER come back.
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June 2022 by Amanda Boozer (Boozeclues)
I bought a test online. I didn’t make an appointment- I walked in around 12pm and was seen in 25-30 minutes. Easy, breezy, and very kind staff❤️
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May 2022 by Amy Scott
My son is 17 and came in for a drug screen for a job. The people ignored him and would not speak to him. He finally ask why they wouldn’t talking to him and the lady rudely said you need a mask. He apologized and ask if they had one she rudely said no. He left and went and purchased one and then returned. My hospital provides them and we are happy to give them.They added him at the end of the list as to punish him. Can you say power trip! He is a child and all the person had to do was say something. The people were rude his entire visit. I will go out of my way never to use quest, I promise you word of mouth is important and this mouth will not have anything nice to say about this location.Get over yourself and your power trip.
