Soft Touch Car Wash is a local car wash service that has received mixed reviews from customers. While some customers praise the business for its great customer service, prompt service, and ability to deliver a clean car, others have expressed disappointment with the recent decline in service quality, inconsistent pricing, and occasional missed areas during the cleaning process. The business is generally well-staffed, and customers rarely experience longer than a 15-minute wait, even on busy weekends. However, some customers have reported feeling that the staff can be dismissive or take offense when issues are pointed out. The cleaning job itself is generally satisfactory, but a few customers have noted finding leaves and acorns left behind after a wash. Pricing is a point of contention, with some customers finding the service to be very expensive compared to similar offerings in the area. Despite the mixed reviews, a number of loyal customers have continued to use the service over the years and have been satisfied with the consistent quality of the work.
