Truist offers banking services with a focus on safety, providing teller services through drive-thru lanes and by appointment, with some branches temporarily closing or remaining open with enhanced sanitization. Customers have generally experienced pleasant, professional, and efficient service, especially when handling transactions like cash exchanges. Although some customers miss the previous SunTrust branding, they appreciate the friendly staff and smooth experiences. Overall, Truist maintains a commitment to safety while delivering reliable banking services.
I had an amazing experience at this location. The tellers greeted me in a timely manner and were very welcoming. Alysse was a pleasure, with excellent customer service. I will be returning!
April 2026
Alysse was awful. One of the worst bankers I’ve encountered in quite some time. Doesn’t know anything about customer service & treating people with respect. Terrible experience.
December 2025
Alysse is one of the rudest bankers I have encountered and should be fired immediately she has a slick mouth and doesn’t know anything about customer service.
