Truist, a financial institution, has been praised for its exceptional customer service and friendly staff. Despite the temporary adjustments to maintain health and safety, such as drive-thru services and select branch closures, the bank has received positive reviews. Customers have highlighted the efficiency and helpfulness of the tellers, particularly Denise Fields and Uronda, who have gone above and beyond to address their needs and provide a pleasant banking experience. The reviews suggest that while people may be hesitant to leave feedback for banks, Truist has managed to exceed expectations, with customers appreciating the short wait times, prompt assistance, and genuine interactions with the staff. Overall, Truist appears to be a reliable and customer-focused financial institution.
Had a problem with a Bestbuy transaction, over $3000, and Denise Fields did a great job getting this resolved. Thank You Denise
February 2024
Thanks for the excellent customer service keep up the good work?
December 2023
ATM will never let you deposit money 90% of the time and seems like they decided to not fix it and it specifically says that you can't deposit money anymore. Which is 50% of the purpose of having an ATM. Please fix it.
