Truist, a financial institution, has been praised for its exceptional customer service and friendly staff. Despite the temporary adjustments to maintain health and safety, such as drive-thru services and select branch closures, the bank has received positive reviews. Customers have highlighted the efficiency and helpfulness of the tellers, particularly Denise Fields and Uronda, who have gone above and beyond to address their needs and provide a pleasant banking experience. The reviews suggest that while people may be hesitant to leave feedback for banks, Truist has managed to exceed expectations, with customers appreciating the short wait times, prompt assistance, and genuine interactions with the staff. Overall, Truist appears to be a reliable and customer-focused financial institution.
I cannot go to the bank as it's only open during my work hours so I use the ATM. The ATM at this location is often not working, frozen or off entirely with no explanation.
February 2024
Had a problem with a Bestbuy transaction, over $3000, and Denise Fields did a great job getting this resolved. Thank You Denise
February 2024
Thanks for the excellent customer service keep up the good work?
