Gerald Jones Volkswagen is a reputable car dealership that provides an exceptional car-buying experience for its customers. The reviews highlight the outstanding service and professionalism of the staff, particularly Shalonda Calhoun, Liz Hatcher, and William Walker, who are praised for their informative, personable, and flexible approach. Customers have commended the dealership for its no-pressure environment, allowing them to make informed decisions without feeling rushed or coerced. The staff's ability to address all concerns and provide a smooth, hassle-free process has been widely appreciated. Additionally, the wide range of vehicle options and the flexibility to trade in existing vehicles have contributed to the overall positive experiences. The dealership's commitment to customer satisfaction is evident, with customers expressing their willingness to return and recommend the dealership to others. The reviews suggest that Gerald Jones Volkswagen offers a refreshing and enjoyable car-buying experience, setting it apart from typical dealerships.
They replace the battery without appointment on Saturday and for that I gave them 4 star. It's simple job
May 2024
This was possibly one of the best vehicle purchasing expierence I’ve had in a long time. Sholanda Calhoun and the team were patient and I didn’t feel rushed to make a commitment. She addressed all of my concerns and was there from beginning to end. Awesome job.
May 2024
The GM, Ms. Vickie and Service Rep., Ms. Freda was very attentive to my needs as far as my vehicle concerns.
