Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home, all at 20% to 60% off department store prices. The store is generally clean and organized, making it easy to find what customers need. Prices are good, but shoppers often experience long waits at the checkout due to limited cashiers. Staff members are friendly and apologetic for any delays, with some employees, including a manager, providing excellent service and going above and beyond to help customers. The store has a lively atmosphere and is well-loved by the community, though some feel it could benefit from a remodel to update the floors and refresh the overall look, as it currently feels outdated compared to other stores like Home Goods and Burlington. Customers appreciate finding affordable clothes and candles, and some mention that patience may be needed when shopping, especially when help is limited on high shelves. Overall, Ross is a good place for affordable shopping with friendly staff.