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July 2024 by Exie Washington
They wore quick with getting us the phones we needed
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July 2024 by Kevin Jones
These people are rude and always ready to leave I walked in a hour before closing they didn't greet me at all the other workers kept peeking from behind there little break room trying to kill time ghetto store stay away
It's the Verizon by target
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June 2024 by Tyanna Johnson
Pretty busy location but still felt seen. Once someone was available to assist. I was able to get two new phones and get checked out in less than 1hr. Overall great customer service. Ashley at this location was very helpful and went above and beyond to make sure this a successful transaction.
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March 2024 by Lexie
Salesman was playing on his phone the whole time. Told me one price for the trade in value and how much my monthly would be with the new phone, then it changed at the time of purchase. Walked away from it. He definitely didn't earn my business
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February 2024 by Brooke Winfrey
Hey McDonough Verizon store ?? Happy to have you in our community. Do you know who I can speak to about getting your monument sign light sconce fixtures new light bulbs in them and lit up again? I’m trying to get the whole Henry Town Center lit up again at night as it used to look so pretty! Kite Realty is helping me with the other tenants, hoping Verizon can hop in too ??Your assistance is greatly appreciated ?
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February 2024 by Melanie Clement
I'm visiting the area and my phone would not charge. I came to the store and the manager helped me out by selling me a new block and cord that was more powerful than my broken one. I really appreciated her professionalism because she could have told me I needed a new phone. Definitely a five star.
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January 2024 by Simone Crawford
I always have a great experience at my Verizon store in McDonough on Jonesboro road. Although I did not need to go in when pairing my new replacement iPad. Destiny was there with me helping along the way, from assisting with opening the box to sealing the bow with the return of the old one. Thanks to the whole team, and extra for Destiny!!!!
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December 2023 by Marc Morris
Have the best deals on phone year round!
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December 2023 by Irunandride
Great service!
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November 2023 by Gabriela Avina
Fast friendly service even though the store was packed. Best experience in a store in 5 years.
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November 2023 by Malcom Fitzpatrick
I went into the store to pick up the home internet and the staff was great but I’m disappointed because I was supposed to get 2 months off my first two months and I haven’t not gotten them. Monet was the representative that promised me that deal and she talked me into getting home internet due to the promotion at the time for the free Apple home pod on them and I just feel like she told me anything just to make a sale. I’ve been calling the number that she has called me at and left detailed messages for her to reach out back to me but there has been no return call, I’m so disappointed. I made this transaction on October 11th and I’ve seen my bill go up and no 2 months free so I feel lied too and I’m a 2 year customer with Verizon.
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October 2023 by Josie Carter
Waited 2 hours to return a phone case, which only took about 3 minutes, while the manager stayed in the back. He occasionally came out but never acknowledged the 10+ customers waiting. He would just walk around then go back to the back.
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September 2023 by Basyel King
Worst Location Ever, Dont come! Monet was extremely rude, she didn't want to greet me and complained about assisting me when I walked in. She gave me a hard time and was pleased when I left as she didn’t have to do any work. Please give her some customer service training.
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September 2023 by Malcom Fulks
Did not close at 8
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August 2023 by Cassie C.
I will never go here again. Race discrimination. I was ignored for 10 minutes but when a black lady came in it was all hey how are you did you sign in? nobody said anything to me about signing in. then they acted like they couldn't factory reset a phone and neither of them had time to see if they had any prepaid phones in the back. the one I have crashed and needs replacing, it's not even 5G.go to any other store these chicks are lazy and rude.
