The Verizon store in McDonough provides mobile devices, 5G home internet, and business services. Customers can schedule appointments, place online orders, and choose from convenient options like in-store pick-up, free two-day shipping, express lockers, or same-day delivery. Reviews highlight excellent customer service and a helpful team. One visitor appreciated the manager's professional assistance in solving a charging issue without pushing an unnecessary phone upgrade. Another customer praised the staff for being engaged and helpful even when the store was very busy, noting the express lockers made for a convenient and easy pick-up experience. Multiple reviews commend specific employees for providing awesome service, from helping with new devices and exploring all applicable deals to offering patient guidance with setting up a new iPad and processing a return. The overall experience at this location is consistently described as great, with a professional and helpful team dedicated to customer satisfaction.
Jenn Is absolutely sweet and amazing! I've never been treated with such kindness and care before by a Verizon rep! I will be coming back.
June 2026
Tory will must definitely get you right. He know his job well. He is very friendly and professional. Beware ladies that smile is to die for so you might buying stuff you ready don't need. The wait time in the store is longer than usual.
March 2026
Artiese and boochi are awesome!!! Helped my grandmother out when she really needed the help. I really appreciate you guys helping her out with her phone issue. She is very happy and we’re happy yall helped her.
