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November 2023 by Ryder Valentine
Well... ten people in line and one teller. Definitely the best bank ever. Wouldn't be an issue if this wasn't such a consistent issue.
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September 2023 by Chris Maxey
I needed to make a deposit and went in the milledgeville branch where 3 tellers are behind the counter and all three had their next teller signs up. No one acknowledged that I was even standing there. After a couple of minutes of just waiting for some to at least say hey to me, I decided to leave. It is time to start looking for a new bank to do business with.
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March 2023 by SC B.
Unfortunately, I can never get anyone to call me back and am always sent to voicemail when I call. Poor customer service in my opinion.
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December 2022 by Tracy Brookins
In the past for 6 months I am had trouble with my card I had to get a new card for the last six months., every month for the last six months. I'm am ready to get a new account elsewhere am not happy with you since taking over by Truist.
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December 2022 by Melech Yosef Malakya Yahsharel
The Bank is something else they great with helping you but the minute someone deposit mobile check into your account they Penalize you for it. I would be a great Bank if they wouldn't penalize you for other people actions
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December 2022 by Yosef Malakya Yisrael
The Bank is something else they great with helping you but the minute someone deposit mobile check into your account they Penalize you for it. I would be a great Bank if they wouldn't penalize you for other people actions
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December 2022 by Tabitha Maultsby
So not a fan of this bank. Am a veteran of the US army and I have to constantly wait for my deposit to hit every month. It hits at different times monthly which is really bothering. Sometimes it's 1 a.m., 2 a.m., 3 a.m., even as late as 6 a.m. this is a repetitive income so why do I get paid at different times depending on the month.
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October 2022 by Morgan
V good
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September 2022 by Angel Seema24
Experience is awesome and service is quick and customer friendly. Easy to open a account and operate from mobiles apps. I will definitely ask my friend to open an account here.?
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April 2022 by Ed Robertson
Very helpful and friendly. The bank manager helped me step thru step in an unusual and difficult task of getting my mobile service straightened out and back on track. Great job. Thanks Again.
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November 2021 by Jack G.
Will not allow me access to my safety deposit box and wouldn't add an additional signatory to my box without an appointment even though in the past I was told to just come in. They are a bank, other banks are all ready open to the public why isn't this one? What's next an appointment to withdrawal from my account?
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February 2021 by Tony S.
So, after making arrangements with my Personal Shopper, who also owns the Salon where I get my haircut (does Incalls too, 8-) , why deal with a stranger?), she show up as promised, to take me to the nearest branch to deposit the check that I had for selling my car (had planned on doing it with the App, but they have restrictions on the amount). Upon arrival, we noticed that this branch doesn't have the typical Drive-up window. But, rather the remote interaction. Even though there wasn't any vehicles ahead of us in the 1st lane, there must have been only one clerk working, as we had to wait a couple of minutes. But, after the vehicle in the other lane left, we were next to get taken care of. Nicole opened the tube for me, and I inserted the deposit slip, and the check. A minute later, the tube come back with the receipt, and a verbal notice that it'll take 2 days for the check to clear. There, and back, in less than 25 minutes.
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January 2021 by Bart Campione
Worst customer service experience ever. Includes trying to get help from the local branch as well as calling the main customer service 800 number. Take your banking needs elsewhere.
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October 2020 by Jennifer
Drivethru service is extremely slow! When I pulled up, there were 3 lines open, 3 cars there total. Now 12 minutes later, the same 3 cars are still handling there banking business while the line is at a standstill & steady growing. Every time!!
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July 2018 by Thomas Campion
Handled all requested services in one visit.
