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April 2023
The staff is friendly, helpful and efficient! Sasha spent almost 2 hours with me trying to help resolve a fraud issue, and was genuinely interested in helping me. She made several calls, and sat on hold until she got to the bottom of it. It's hard to find people like this who go the extra mile for you. Highly recommend
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February 2023
Patricia M.Navy federal's services are exempt from excellence at all levels of managers, bank tellers, and receptionists when entering and leaving. Excellent customer service is hard to find, but it is not a problem at NFCU.Many businesses need to use their model in serving the customer to stay in business.
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July 2022
Wonderful staff! Very helpful! I was able to get in and out in 1/3 of the time I've waited at other banks
