TCC Monroe is a Verizon authorized retailer that provides a comprehensive range of phone and wireless services. Located at 1022 Pavillion Pkwy, the store offers the latest devices with reliable Verizon network coverage, including 5G service for consumers and businesses. Customers consistently praise the knowledgeable and helpful staff, with special mentions of Brianna and Macy for their exceptional service. Macy, in particular, has been recognized for her efficiency in switching customers from other carriers, answering questions, and ensuring a smooth process. With a commitment to award-winning customer service, TCC Monroe also contributes to the local community through every purchase made.
They were great! Jonathan was able to help me set up my new phone and answer any questions! He made it very smooth and simple! Great store!
March 2026
Was having trouble getting messages on my new Samsung 26,brought it in and Kyle got it all figured out for me, even my fitbit gets messages now. He was so helpful and courteous. Overall he was courteous and so very nice.
March 2026
Kyle was by far the most helpful, most friendly, and most knowledgeable person I have ever dealt with at a Verizon store. I hope Verizon knows how well he treats customers!!!
