Best Western Southlake Inn is a comfortable and convenient place for travelers, especially those visiting Atlanta. Guests have noted the friendly and helpful service from staff members, particularly at the front desk. Rooms are generally clean, though some guests mentioned they are a little outdated. The hotel offers a decent breakfast, featuring items like scrambled eggs, sausage, pancakes, and more, with staff members being attentive and accommodating during meal times. However, there have been some concerns. One guest encountered a roach in their room, but the staff promptly handled the situation by switching rooms. The pool was also reported as closed, which disappointed some families hoping to use it. The hotel charges a fee for service animals, and guests suggested that rates could be adjusted to reflect the lack of pool access. Overall, Best Western Southlake Inn provides a quiet stay with easy access to nearby restaurants and Walmart, making it a suitable choice for travelers passing through.
