The Hampton Inn Atlanta-Southlake provides a generally pleasant stay, with clean rooms, comfortable beds, and a decent continental breakfast. The hotel staff are described as friendly, helpful, and accommodating, going above and beyond to make guests feel at home. The location is convenient, close to shopping and other nearby hotels. However, the reviews also highlight some areas needing improvement. The bathrooms have issues, with poor drainage, lukewarm water, and malfunctioning ventilation. The HVAC system can be unreliable, with some rooms lacking adequate heating or cooling. There were also a few instances of billing problems, with unexpected charges for service animals that the staff did not properly address. Overall, the Hampton Inn Atlanta-Southlake offers a serviceable hotel experience, with friendly staff and a comfortable stay, but could benefit from some upgrades to the facilities and better attention to guest concerns. With a few tweaks, this hotel could provide a more consistently positive experience for travelers.
Well lit parking lot, breakfast was generic hotel breakfast, Rooms are nice, staff is pleasant and helpful. Bathrooms ah, tubs drain poorly, and hot water wasn't very hot. Probably just have the heat turned down on the boilers. Was here for the ice storm, not pleasure...
January 2026
Bathroom door didnt lock Bathroom sink slowly drains Bathroom vent rusted Ac not good No heat in the hall on 4th floor (Ice cold) Microwave tripped out breaker in room so we had to be moved to another one Breakfast was good Location is good
January 2026
Nice clean room and easy place to stay right off the interstate. Rickey and the girls up front were so friendly, helpful, and accommodating!!
