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“Buying Christmas Stamps. Tried Ellenwood Post Office first but did not have what we were looking for and advised us to visit Lake Harbin or Morrow post office. Visited Morrow first and had a good selection and examples of all they had available posted where you can view them. Mom chose Virgin and Child for her church family mailing. The clerk was the best, very friendly and helpful It was a great experience overall.”
“I needed to stop by a post office to have an important letter tracked and mailed. My local post office had slow lines out the door. I saw this one listed on Google Maps with 3.8 stars. The facility is small but they are very efficient and the staff is friendly. Great post office.”
“Every time I visit my local post office everyone is always so pleasant. Today I feel like Shannon went above and beyond. I forgot to write the address on a postcard so I called to see if they could pull it for me. Not only did Shannon pull the card, but she also offered to write the missing address on there for me. She saved me from having to leave work early. This is what I call excellent customer service!”
“Associate Cynthia went above and beyond to get my package at best price and shipped correctly. Nice and not rushing. They move fast for a small place. Times closing may be different than advertised but they stay open longer than Church street. Cynthia filled my document out when I was supposed to have to. She’s Awesome and so is Melanie great team”
“Needed to apply for a new passport and chose the first option available for Atlanta. Everything went smoothly thanks to Mr. J. Thomas as he kept everyone moving along with his service. He was able to get me to the right place and person to make sure my appointment was done in no time.”
“This is my local post office. It's usually a good experience in terms of friendly workers. However, the place is very lowly lit and lightly cleaned.The time of day will dictate whether you have a long wait or not. I appreciate that they have a self-service machine in the lobby for you to mail your own packages, which is very helpful when there is a long line. Lately, they no longer display which stamps they have in stock in the display cases. When there is a long line, I like to browse the stamps in the case to help pass the time. It also helps me decide which ones I want to purchase...but now you just have to ask the teller what's in stock and go back and forth with them while they check.”
“Every time I have come here in the past few months, the same woman is working at the counter and she is so knowledgeable, helpful, expedient, and pleasant. I will drive out of my way to come to this post office over any other one in Atlanta.”
“Open mailbox 804 in this PO since 2010. Friendly staff, great location and never lost any packages. Just pick up packages this morning, I saw their worked so hard for us. Thanks,”
“I am trying to track down a package that tracking shows delivered Saturday, October 14, 2023 at 2:30pm. ANDREW WENT ABOVE & BEYOND trying to locate package!!!Andrew stated that package was scanned with NO ADDRESS, only APARTMENT #. ANDREW stated the package will probably be returned to me sine he could not locate it at his location.I don’t understand because the package was addressed properly.THANK YOU ANDREW FOR YOUR HELP!!! SSSOOO many negative comments regarding postal employees; felt compelled to post something POSITIVE”
“Dropping off a prepaid package there, I was pleasantly surprised. They provided great customer service &. the space was well lit, well organized and adequately staffed.”
“Nice ladies in there. Kept me from taping my box with usps tape when my package was actually meant for fedex. Appreciated their help. Fast service in the morning”
“I have a P.O. box at the post office on Main St. 30337. Muriel has been waiting on me for years at this location. She is always helpful,courteous and nice and she provides great customer service. Thank you Muriel.”
“My actual name is Karen.(don't hold it against me)...I want to say Thank You So So Much to this specific post office! I filed a claim for lost mail yesterday March 6th 2024 around 11:00am. I got an email from Church Street saying they were on the case. By 9:00 p.m. The Same Day it was handled and on the way to them. It's on the way to me today, not 24 hours later! I just want to say thank you!”
“This USPS is located off of Cascade Rd on Herring. It's walking distance from the Beautiful. This location is usually busy. Yet, the staff here are friendly, attentive, and knowledgeable. There are two older women who rotate the front desk. And, only one person working at a time - like most other Post Office locations in this area. Which can lead to long lines and waits. If someone needs to go pull mail that was on hold or grab a lost package, you'll be there for awhile. A large majority of customers here are older, so they're usually buying stamps and need more attention than someone buying postage or dropping off a package. Since Covid, they have signs requesting you wear masks and only 4 people are allowed in at a time. And, there is tape marking the 6 foot spacing. However, the line wraps around the atrium and you sometimes have people waiting outside. If they had two people at the front desk for when the line backs up, it would make more sense. You can hear people working in back and I'm unsure the reasoning but no one comes out to help speed things along. Overall, it's one of my top USPS locations to patronize.”
“Had a 9pm appt time and got out of there by 11pm. Go through the side door by dock 33 and to check in or someone will be outside with a vest checking in people. They have restroom for drivers.”
“When I visit this location, there is often a line. Having been a usps employee, I know the workings of those in the back. There are usually 2 clerks but folks fail to realize is they are human, need to have their breaks and lunches. It is not their fault when there is only one clerk. It is a managerial issue. They can only give you what they have. If this office is only given 2 clerks to work the window, then why beat up the clerks. Every time I go, if there is more than a 5-10 minute wait, the first thing that the clerks say is I'm sorry for the wait. An apology goes a long way with me. I have been on both sides of the counter. Believe me, customers act as though they are paying postal employee's salaries through their taxes. When in fact, the Postal Service is the only government agency that is NOT subsidized! When the cost of running a business escalates and funds get thin, they get no funds like the banks and/or car manufacturers. When you are seemingly not complaining about the electric, gas or other price increases, you just pay the bill and keep on pushing and accept it. It's a shame! I only logged on to see the hours for today, Saturday. I hope you have better experiences in the future.”
“Ms. Gholston was extremely professional and helpful. She assisted a frantic customer struggling with her package. She was patient and double-tasking as she helped me.”
“I went on a Thursday around 4:45. There was a bit of a line but it's holiday season. It moved along at a decent pace. They had two cashiers. At least one of the employees came out to apologize for the wait once or twice. That was appreciated.At least one of the two cashiers was very friendly and polite towards the customers. The other one was just average or I guess the bare minimum required for professional interaction.”
“Mail Carrier/Deliver for 5750 Buffington Road, College Park, GA 30349 is, and has been, the best at what she does. She's very courteous, professional and genuinely cares about her customers she serves.I would be very interested in finding out how she could be rewarded for her outstanding service.”
“This my local Post office branch I think this is the best Post Office branch in the whole of America as regards to their customer services and display of professional training, in general Post Office is one of the most effective government agent that are really doing good job! Thank you to all the HEROS there ! Please I am in Louisiana right now a package is coming into my box today but I am not there Please drop in my POBox 361712 !!! Thank you ! Tokunbo Ajayi”
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“5 stars for Guetta!a true professional, whose really helpful, and provided great customer assistance on 3/8.All the customers knew her by name...refreshing!Its a Ashame I intentionally passed by Ellenwood up the street from my home, even Rex near byv to receive quality service! Keep up the great service. As Arnold says...I'll be back!”