UPS Mail Innovations is a busy and active business that offers a decent check-in process and quick unloading. The service is generally good, with friendly staff, though the requirements and dress code are strict. However, some customers have experienced delays in package delivery, and the facility's lack of climate control has been an issue for employees. Overall, the business is undergoing changes to improve its operations.
I really believe something is going on when packages is going through UPS and they get to Morrow Georgia all of a sudden no movement for days and you never get your package. This is BS!
June 2022
My package has been sitting in this 'partner facility' for 5 days. I don't understand how these black holes don't have some sort of management for arrivals that won't be shipped out on time so the clients are aware. What I ordered is somewhat heat sensitive. If it's going to sit in a hot warehouse for a week+ I'm worried... read full comment
January 2025
They received my package from Texas jan,17th ..today is the 25th an they say its not delivered due to the weather but i see the trucks out in our area ,an we live 20 miles from the airport area, i believe the morons have lost my medical supplies
