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December 2022 by Miranda Buchanan
Not only do they charge a "monthly maintenance fee" on a study account they close the account without notice if it is at a zero balance the very same day, so you don't even have time to add money before they close the account. To reopen it you have to have another $100 deposit!! There are too many banking options to deal with anything like this!
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April 2021 by Teresa Horrigan
The worst customer service in the world. Gave a 1 star only because there isn't a negative number available. They wouldn't cash our stimulus check because we didn't have an account with them. I guess they don't trust the U.S. Treasury.
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June 2020 by Melissa Jones Duncan
I opened an account & the rep was excellent.
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February 2020 by Sue Baker
Staff is always friendly an very helpful
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October 2019 by Nichole Herrin
I really enjoy my bank. I’ve never had any major issues, and anytime something did happen they’ve always fixed it quickly.
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June 2019 by Jacqueline Wallis
This place is constantly charging for fees I'm literally paying over $100 in fees with them and it clearly states money was in my account to cover the member fee and still was charged an overdraft fee! I signed up as a gold member I was told we wouldn't have to pay a monthly fee so far I'm paying more than the basic membership so what exactly was the difference besides the fact I'm paying them more money every month! I wouldn't recommend this bank to anybody!
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February 2018 by Ray Anderson
Customer service is just ok. I often feel like the staff looks down on their customers. Helpful with some issues that I have but others they seem to not care about. Worked for a company that used this branch and they made mistakes often.
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December 2017 by Jeffrey Nicholls
Great place to do all your banking needs.
