Chase Bank - Private Client provides a pleasant and efficient banking experience for its customers. The branch staff, such as Terrance and Alanah, are helpful and accommodating, even without an appointment. They strive to resolve customer issues and provide personalized assistance, as demonstrated by Alanah's proactive approach in addressing a complex estate matter. While the branch may have room for improvement, the dedicated efforts of employees like Alanah contribute to a positive customer experience.
The Drive up ATM out for a month and the Lobby ATM has been down the last 3 time I've been here.
November 2025
Same manager very rude would keep interrupting me when I would try to speak. Then when he was obviously available to talk to me initially. Said for me to make an appointment to address my issue. Feel sorry for those that have to work with or below him!
November 2025
Ordering food at Panda Express and I can see everything people are doing at the ATM including reading ever touchscreen options. They need a privacy screen. Glad I never use the outside ATM. Safety/security is at risk.