Mike Fitzpatrick Ford provides a positive car buying and service experience. Customers report friendly, attentive, and transparent staff across sales, finance, and service departments. The dealership is noted for competitive pricing and good communication throughout the purchasing process, including smooth online purchases. The service department receives consistent praise for being thorough, eager to help, and for clearly discussing costs upfront. Specific service advisors are highlighted as very nice, assertive, and effective, making customers feel their vehicles are in good hands. While the service department is sometimes busy, leading to repair times that can take a week, they offer helpful amenities like a shuttle. Multiple reviews state it is the best dealership they have worked with and recommend it highly.
I always receive good communication about my service and why the service needs to be done. Service is always done in a timely manor. I recommend Mike Fitzpatrick for service.
November 2025
Charlie Filkins is the best service advisor I have ever known in 80 years
November 2025
Always a good experience at Mike Fitzpatrick Ford. Eager to take care of my car problems. They always discuss the cost; therefore, you have the option to decline. Charlie Filkins does an awesome job in this department.