Hampton Inn Norcross offers a mix of positive experiences and areas for improvement, based on guest reviews. Many visitors appreciate the great service and cleanliness of the hotel, highlighting the friendly staff and well-maintained rooms. The lobby is noted for its beauty and welcoming atmosphere. Guests often enjoy the free breakfast, which features a good variety of quality food, although some have suggested the addition of gluten-free options. Some guests have mentioned issues with amenities, such as malfunctioning game machines, a non-functional fridge, and the presence of sugar ants in certain areas. The hotel is also pet-friendly, but there were complaints about communication with management regarding pet-related disturbances. Parking is gated, which some find adds security, while others question its necessity. The hotel provides a pleasant experience overall, but guests have raised concerns about check-in procedures and issues with TV functionality, shower space, and toilet maintenance. Despite these hiccups, many guests express a desire to return, appreciating the convenient location and the clean environment, making Hampton Inn Norcross a solid choice for travelers.
Housekeeping staff is doign a great job. Hotel is clean, smells good. Great experience. Perfect location.
April 2024
Loved everything about this hotel. The service was great, rooms were very clean and the management obviously took extra measures to make sure you are comfortable during your stay. A lot of free breakfast hotels do the bare minimum and that was not the case here. Breakfast had a good variety and good quality food too.
March 2024
Very friendly service at the front desk, clean and comfortable rooms and a modern feel. Plus, gated parking helps add peace of mind. Highly recommend.
