Hampton Inn Norcross offers a mix of positive experiences and areas for improvement, based on guest reviews. Many visitors appreciate the great service and cleanliness of the hotel, highlighting the friendly staff and well-maintained rooms. The lobby is noted for its beauty and welcoming atmosphere. Guests often enjoy the free breakfast, which features a good variety of quality food, although some have suggested the addition of gluten-free options. Some guests have mentioned issues with amenities, such as malfunctioning game machines, a non-functional fridge, and the presence of sugar ants in certain areas. The hotel is also pet-friendly, but there were complaints about communication with management regarding pet-related disturbances. Parking is gated, which some find adds security, while others question its necessity. The hotel provides a pleasant experience overall, but guests have raised concerns about check-in procedures and issues with TV functionality, shower space, and toilet maintenance. Despite these hiccups, many guests express a desire to return, appreciating the convenient location and the clean environment, making Hampton Inn Norcross a solid choice for travelers.
Our room on the 4th floor was extremely damp. Everything felt wet the entire stay. Maybe this is a Georgia thing?
The location is convenient and the pool was like a hot tub, so that was nice, at least.
May 2026
Ms. D has been so sweet and helpful and accommodating and supportive in such a terrible circumstance where we had to cancel the reservation, I wish I could give her a million stars for her hospitality and well wishes. God bless her.
March 2026
Very old and dirty. Needs renovation to bring it up.
