Safelite AutoGlass provides windshield repair and replacement in the Norcross area, offering both in-shop and mobile service. They repair chips and cracks fast, often in as little as 30 minutes, and can recalibrate advanced safety systems. Their work comes with a national warranty and they are insurance approved. Customers report quick, competent, and professional service, with repairs completed in a timely fashion. The technicians are described as very good, professional, and friendly. Customer service and communication during the service period are noted as great. While service is generally smooth and results in a perfect fix, some customers express frustration with the payment process, which does not allow for swiping a card on-site and can lead to hassles. The business is located at 6654 Jimmy Carter Blvd.
Everything is handled online. The options online are limited. I did drive down to the location and got an appointment set up. I went to the appointment and they were able to fix the crack I had on the windshield. It's been a few years since that took place and no issues at all.
August 2024
Justin fixed a chip in my windshield yesterday. I was in and out in 30min. He was very professional and explained the process. I highly recommend Justin. Thanks.
August 2024
I was frustrated trying to get in touch to make an appointment because of my new vehicle that was not in their system. They made it up with quick service and perfect fix on the window chip.
