United States Postal Service
Post OfficesHours:
265 Mitchell Rd, Norcross GA 30071 Hours
About United States Postal Service
The United States Postal Service at 265 Mitchell Rd is a reliable and accessible location serving over 157 million addresses across the country, including territories and military bases. It handles processing and delivering nearly half of the world's mail, managing over 30,000 retail locations nationwide. This location offers essential services such as mailing, passport applications, and passport photo services, with appointments available for passport processing. Customers generally find the staff friendly and helpful, especially praised for their knowledge and patience during passport procedures. Many reviews highlight positive experiences with staff members who are respectful, accommodating, and quick to assist. One reviewer specifically appreciated a staff member for being awesome, respectful, and very nice, calling her the "passport lady." Another noted that a different staff member was knowledgeable and clear, despite being somewhat cold and monotone. Assistance with applications and passport photos was quick and straightforward, with some customers completing their transactions in less than 10 minutes. The facility itself is clean and well-maintained, with ample parking and straightforward automated systems that make mailing easy. Although the interior appears somewhat outdated, it is kept clean and organized. The location is convenient for mailing Christmas cards or renewing passports, with additional services like workstations for applying stamps. Overall, it is a good post office that provides standard postal services efficiently and with friendly staff.
Most Recent Reviews
September 2026
They marked it as picked up on the scheduled day, even though they didn't actually pick it up... This isn't the first time this has happened.
August 2026
The WORST POST OFFICE on the planet. GROSSLY understaffed. Norma is the only person working at anytime. The phone doesn’t even ring when calling. THE WORST EXPERIENCE EVER. terrible excuse for a post office. The government should be ashamed. I’ve waited 2 WEEKS for a mailbox key and I have STILL not received...
read full commentAugust 2026
The line was long, but staff members worked as efficiently as possible to see to everyone's needs.
More Comments(237)
Nearest USPS Stores
- Norcross, Georgia