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“Juan is amazing! He went above and beyond what I expected to have done. He helped me out of a huge bind! Definitely recommend him! If I could give him 100 stars I would.”
“Bahja was amazing and gave us the best customer service I've received in a long time. She was more than helpful and made our experience smooth and painless. Can't recommend Bahja enough.”
“Brittany was diligent in finding the right phone for my needs and my price point. She is very knowledgeable about the products and the services. I felt that she gave me the same care and service she would for a family member.”
“Last week I went to the store in Braselton to see if I could resolve a problem with my iPhone since my Id was grayed out! A young man named AKBAR, helped me ! He tried several options and final he discover that there was a problem with screen time! In a few minutes he resolved my problem! I was happy to go there and thankful that it was resolved quickly! Another lady was there and as she left she mentioned that there is always someone at this location to help us ! I agree!?
Since I bought my iPhone I always get great customer service! Congrats Verizon ! ??Sincerely…a 20+ years happy customer!”
“I can't say enough good comments about this branch. We worked with Kayla; and she when she learned that my mother was ill, she texted several times to check on her. She, and her manager Frank, are the kindest people! Working with them makes we happy that we use AT & T. We could not have imagined better customer service! A++”
Open 24 hours
1077 Jesse Jewell Pkwy, Gainesville
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“Trust cellular has been my family’s trusted electronic guru for years now. Any problem we had Saad, had an AFFORDABLE fix. Most recent job was my iPad and trust cellular exceeded my expectations taking two days to have my device back to me, and repaired. Thank you!”
“This store has AMAZING customer service! Ari was so helpful with everything I needed and went above and beyond for me. Will most definitely be returning here. Thank you so much Ari, you're the best!”
“Came in after my iPhone stopped working and needed to get a new phone and Ashton was excellent from the minute we walked in. Very professional and broke down everything line by line with us. Ashton is the man!”
“The techs did a great job of replacing the screen protector. I am disappointed that they wanted my password. I asked if I had to give it to them and they said yes. I have found out that they can set the phone up with a temporary password. They should have offered me that option.”
“We were so incredibly impressed with Armando at Verizon Oakwood. The day before we had gone to a corporate store and asked for help to upgrade my phone and transfer it to our daughter. We left disappointed because the sales person was more interested in selling us a new line or new plan than helping with what I asked. Armando not only understood and helped us do exactly what we needed but he also suggested a savings on our monthly plan *and* he went above and beyond to travel to another store that had the color I wanted on his *own* time and set it and the transferred phone up for us! We won’t bother with a corporate store again, thank you!!!!!!!”
“Came in June 19, 2022 Ashley told me about a survey but haven't received it. Anywho I just want to tell you all that she did an amazing job helping me with my new phone and transferring all my contacts and pictures I couldn't be more grateful for her being here.”
“Claudia was fantastic!! I am an elderly woman that lives by herself and needed help with a protection claim and she spent all the time necessary to make sure I was taken care of and got exactly what I needed. She even offered to sell me a new cord that I needed! Super patient and super nice! I will definitely be going back to this location and hope to run into Claudia again!!”
“Maria was so knowledgeable, patient and kind during my entire visit. I switched cell phone carriers from Verizon to AT&T and added home internet as a bundle. Josh, also an employee, was helpful and kind during the visit. It was an overall great experience, and I would highly recommend both of these employees to anyone needing AT&T's services.”
“Came un working for a iphone for myself and left with two. One for me and one for my husband. Xictlali helped us and She was great. Andrea helped set up our phones. Both giles were great”
“We have always had good experience with cricket all managers and employees have been people friendly tonight we went there and I got a new phone and there was a guy name Justin he said he was from another store but he was super nice and he took all my contacts and password from my old phone to my new phone which he didntnhavebti di but he did anyways we love cricket we won't go anywhere else”
“Althea was amazing! Very professional, extremely knowledgeable and immediately put me at ease when I visited the store. I definitely recommend this location for any AT&T services.”
“Leo is the best !Got a good deal on 3 phones ! Also a free speaker , the set up on the phones was so fast . We will always come back to leo for anything assistance we need from boost moblie.Thank you for all the good work leo ! Your the best !”
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“If I could give this Store 10 stars, Ivan and Phoenix are the best AT&T employees I’ve ever had a chance to work with. They were very knowledgeable and treated me with respect, unlike other stores that wants to just throw me out to the river and expect me to swim the truth is I can’t swim very well and these two gentlemen have helped me out a lot thank you.”