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August 2023 by Steve Keeling
Hours of operation state open at 9am. I waited until 9:10 and still not open and its not the first time. Sunce you don't value my time, you've lost a customer.
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January 2023 by Laurie Molleson
The service is phenomenal from both James and the owner Jana Lord. I’ve been using this establishment for close to 14 years. Jana is always so friendly and goes the extra step to ensure a job well done.
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December 2021 by Carl S.
Horrible customer service! Not the friendliest business. I do not recommend this location. The lady at the service desk seen me waiting to drop off my package while standing in line 10 minutes as the next customer she went out to tell the other service rep there were others waiting to ship packages. She re-entered the building and informed the customer behind me that she could drop of her package at the counter. I informed her that I had a package to drop off as well but I would like a receipt to confirm drop off. She said that I would have to wait in a not so friendly tone. This store was not busy so I don't quite understand the unfriendly customer service.
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November 2021 by Laura Mills
This was an amazing experience!! We needed to get a bunch of papers notarized and they really went above and beyond even bringing in a witness for one of the forms. I cannot say enough good things about my experience. They even helped us get copies of some documents and then shipped it all off for us. Prices were incredibly fair and they were so kind to us and our kids. I would highly recommend and will be back.
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August 2021 by Ethan Roland
Went in recently to ship a package. They quoted $115. That seemed too high so I tried the FedEx store instead. FedEx quoted me $60. I don't know how Pak Mail can charge 2x for the same service.
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May 2021 by Taryn Arleo
Used their Notary & shipping. Very polite, informative & helpful.
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February 2021 by Cynthia Saracino
Every time I have to go to this place I dread it. Service is often efficient but the experience is so draining. I guess I just expect too much. Service with a smile is always such a joy - rather than the efforts made by the store staff to rob you of yours. From griping openly about previous patrons to doling out their disapproval of your packing efforts, this store just makes me sad and frustrated. I wish their were other options.
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January 2021 by Tina Haney
In and out quickly and very helpful customer service!!
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October 2020 by Lauren O'Ferrall
Jana and James have my highest recommendation for a shipping company. They have picked up, transported, packed and shipped over 1,000 items for me and my business. I receive professional and knowledgeable service every time, bar none. I rely so much on their service and appreciate their knowledge and shipping advice. They always make a way for our items to be handled correctly and accurately.
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October 2020 by Mridul Sarkar
I need to drop my Fedex packages there and also gone their couple of times for Notary.Notary cost is affordable.Polite people.
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October 2020 by Niki Hinton
Charged me 10.00 to pick up my things instead of having them shipped. They are greedy and unethical. James is the worst. Takes them a month to ship things after they receive them.
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August 2020 by Henry Howington
The family that owns the store is wonderful. I've had some very difficult arrangements to make and they have been top notch in helping me secure exactly what I need. Thank you for being here!
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August 2020 by Jane Watts (Franchise Owner)
We utilize Pak Mail for various office tasks - Notorizing documents, legal docs etc.... always friendly and so very grateful we have them here on the south end. Retail is hard. No one knows how to fill out forms anymore. Finding good help is hard. I appreciate you and thank you for being here.
