Pep Boys Auto Service & Tire Center on 1120 Crosstown Ct is a trusted, one-stop shop for car, truck, and SUV needs. With over 100 years of experience, their team of expert mechanics and ASC-certified technicians provide a wide range of services including auto repair, maintenance, oil changes, tire sales and services, brake repair, battery replacement, inspections, towing, roadside assistance, and servicing of hybrid and electric vehicles. Customers appreciate the friendly and personable staff, especially staff members like Kelvin, who have gone above and beyond, even on holidays, to assist customers with tire patching and quick service. The service team, led by experienced managers like Matt Brown, is known for honesty and integrity, ensuring customers feel confident in their vehicle care. While most reviews highlight the quality of service, some mention delays due to system issues or waiting longer for parts, such as light bulbs, which can extend wait times. Customers value the thoroughness of the work and the fact that Pep Boys rotates tires with every oil change. Despite occasional wait times, customers prefer their reliable service over quicker but less thorough options. Overall, Pep Boys is recognized for its good service, knowledgeable staff, and ability to handle a variety of vehicle needs, making it a go-to location for many drivers.
It’s a good feeling to have someone work on your vehicle who actually cares.
March 2026
My wife rode in on a tire right as it was going flat. They were almost closed but quickly got her in, patched tire and back out the door.
February 2026
I called ahead with a nail in my tire. Antonio assured me they could take care of me asap- and they did. I was treated with respect and no one tried to talk me into anything more expensive or additional than the reason I came in.
