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“I came in late afternoon to change my home internet plan and order a new cell phone. Danetria helped me out with both and provided excellent customer service. I would highly recommend working with her.”
“Connor is a GENIUS!!! He spent time and was diligent at solving the issue. Verizon is soooo fortunate to have this delightful individual on staff!!! He’s a WINNER!!!&”
“Lilian was very helpful and is a very good sales person.She is A very charming personality.She got me a very good phone case and sheild.And she made my day so much better.Everybody should have a person like this in there phone place of business. SHE IS A BOOST TO BOOST a Moble.”
“Kenyatta is great! She was personable, helpful and patient. She took the time to discuss options on phones and plans without trying to upsell me. When we ran into an issue, was able to solve the problem quicker than the customer service line.”
“It’s too long of a story for a google review, but I royally screwed up trying to switch plans on my own. The guy at this specific location really helped me out and was super friendly.”
“Liz is truly a gem. She was knowledgeable, patient, and made the entire process easy and stress-free. She took the time to answer all my questions and made sure I left satisfied. Excellent customer service. T-Mobile is lucky to have her!”
“I always love when I encounter professional people, Frances was amazing with helping me pick out my phone. Fix the settings on my phone and helping me to understand all the things. She also got me an amazing deal and when I needed to call the store back, she gave me her idle time I would recommend this store for anybody they really rocked and I had no wait time.”
“I recently purchased a new cellphone (May 16th) from Dave and his team, and I couldn’t be happier with the experience. From the moment I walked in, I was greeted with warmth and professionalism. The team was incredibly knowledgeable, patiently answering all my questions and guiding me toward the best option for my needs.
What stood out the most was their friendliness and genuine desire to help. They weren’t just trying to sell me a phone—they made sure I understood all the features and felt confident in my purchase. The whole process was smooth, stress-free, and enjoyable.
Highly recommended!”
“The customer service at this store is amazing. Selam went above and beyond to help me with several issues and was incredibly knowledgeable and efficient. This group definitely puts the customer first and helps any way that they can. Very impressed with the service I got here and can't thank Selam enough, highly recommend.”
“I recommend this store, the customer service from the ladies who are in the display case is excellent, they are very friendly and very concise in delivering the information.”
“Excellent service, they helped me with everything and provided me with solutions. The staff is very friendly, the one who helped me was Alvaro, he was very attentive and kind.”
“Worked with Henry Mentoe at store 2096 a little after 10 am this morning. I actually called his store because I was sitting outside the T-Mobile store in Alpharetta at 10:05 this morning and it never opened. I called the nearest T-Mobile and spoke with Henry on the phone about what I wanted to do- it was complicated and had to do with my mom‘s account, on which I’m an authorized user. Henry was reassuring and kind and helpful-all of the things that you hope for (and don’t always get ) when it comes to customer service. I would highly recommend this store and working with Henry.”
“Had a great experience at the T-Mobile store in Dunwoody, GA. Marc T. was awesome—super friendly, knowledgeable, and easy to talk to. He broke everything down in a way that actually made sense and never made me feel rushed or pressured. You can tell he really cares about helping people and knows his stuff.
He made the whole experience smooth and enjoyable. Highly recommend!”
“5 Star Customer Service! My husband and I could not have imagined how easy it was to convert from ATT to T-Mobile. We should have done it sooner! The Manager walked us through every step helping us convert our 2 phones lines and set up our wireless internet. We cannot thank her enough for her support and patience.”
“Mahthir and the staff here at this location is the best. Took care of issue with phone. Very good customer service. Willing to go above and beyond. Come see for any of your tmobile phone needs”
“My T-Mobile expert Fidel from store no 5843 set up my new moto G 5G phone. He is truly an expert. He is knowledgeable, patient and professional. It was such a pleasure to have him help me. I will always come back if I need additional help in the future.
Kudos to Fidel ?”
“Sierra and Astrid were amazing! They were patient and kind. They left us feeling at ease and satisfied. We left Verizon because of their unsatisfactory. We joined T-Mobile because of these two young ladies and their exceptional work.”
“Well even though there was a line I’ll admit they got to me really fast and were overly helpful, which was weird but good because you don’t get such good customer service like that now a days. Nice refreshment and I appreciate the manager also for her going the extra mile to make sure I’m helped and satisfied ….thank you”
“I had a great experience with the customer service team — they were friendly, helpful, and made sure all my questions were answered. I'm very satisfied with the service I received and would definitely recommend it to others!”
“Shout out to Charli! She helped me upgrade me & my daughter’s phone with ease. She explained the benefits of the protection and sold me on the unlimited screen replacements.”
“I am very very pleased l walked into this store to get my lines and billings explained and taking care of. My concerns was handled like it’s theirs. I am happy!”
“Jhonny was fantastic!! Had an issue with my SIM card, took him 2 minutes to fix what the mobile help center couldn’t in over 3 hours of being on the phone. He was super nice, thank you again!”
“I went in with my own phone, and the owner of Compucel was so eager to help me get service with Boost Mobile. The owner was very professional, kind, and patient in making sure my phone worked properly and all my contacts got transferred over. It's such a pleasant experience.”
“Great customer services by Justin highly knowledgeable
He assisted me all the way from my transfer from att back to mobile and help me get special offers to get my new phone”
“Customer service was excellent!!! Everything was explained through the setup process & they do ask for your consent before adding extra services. Highly recommend others to visit this particular store location”
“This was a great customer experience. My Representative Brianna showed Excellent customer service, had a kind demeanor, was very knowledgeable with optimistic spirit, and was extremely patient. I was thoroughly impressed. Gold Star! Awesome job!!”
“Nore was so helpful, I came in on my lunch break in need of a phone. She was happy to help me. She knew exactly what I wanted and made the process calm and swift. Thank you so much !!! ⭐️⭐️⭐️⭐️⭐️”
“Clean and well stocked. Very helpful. They helped an older feller with his phone. Old timer thought he needed a phone but they helped him reset the device and good as new”
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“Cesar patiently assisted me (for over 2 hours) with troubleshooting/setting up my third party hotspot device. He was also able to effortlessly transition my carrier service over to Verizon.
It was an absolute pleasure doing business at this location, and for any Blackvue CM100GLTE users out there, the APN is “vzwinternet” (no username/passwords needed).”